The WhatsApp Business Verification Process is a process that helps business confirm their identity on WhatsApp. Different from individual accounts, companies will need to go through a detailed process that will be beneficial for the company and the perception that clients get about the business, simply by including additional business features.
Let’s have a look into what exactly is the WhatsApp Business verification process, and gain a better understanding of what its benefits are and which are the steps that need to be followed for your company to get verified on WhatsApp Business.
Why is it important to get WhatsApp Business verified?
Getting verified by WhatsApp Business is a way for businesses to confirm their identity on WhatsApp. Going through the WhatsApp Business verification process has mainly two benefits for companies: the first one is to get exclusive business features that might help boost your marketing and sales efforts, and the second refers to getting legitimacy for contacts. Let’s have a deeper look into each one of them!
First of all, having a verified account will allow you to have access to additional features such as the green tick badge, custom profile information and automated responses, which will help you improve your brand image, communication and overall, customer engagement and satisfaction.
On the other hand, gaining legitimacy is specially relevant for those companies that want to engage with their prospects and contacts through this social app. The process to get WhatsApp Business verified impacts your brand’s image, will help your contacts identify your business account, and consider they are talking to you and not a fake account impersonating yours.
A verified WhatsApp Business account adds credibility to your business as it shows that your business is legitimate and trustworthy. This reduces the risk of scams and fraud and will help you gain the trust and loyalty of your customers.
Steps for getting verified on WhatsApp Business
To get verified on WhatsApp, you will need to follow some steps within the app. Let’s review the WhatsApp Business verification process, step by step so that you can go through it easily:
Prior to going through the WhatsApp verification process, you should:
- Download the WhatsApp Business app, and create an account using a phone number that is associated with your business. It’s important that it is a new number that does not previously exist.
- Go to the WhatsApp Business App and fill your Business information details, which include: your business name, address, website, and a brief description of the products or services you offer.
How to get verified on WhatsApp Business
Once this is done, you could go through the WhatsApp Business Verification Process directly on your WhatsApp application:
- Open your WhatsApp App and go to Settings
- Find Business Settings
- Go to Verify Business
- Enter your Business Phone Number and select the Verification Method you prefer (either call or text message)
- Follow the instructions provided by WhatsApp and enter the verification code sent to your phone number.
- Click the “Verify” button, which will trigger WhatsApp service to review the information provided. It is common that they may ask you for additional documentation to confirm your business’s identity, so do not worry If that’s your case, it doesn’t mean the process is negative.
The WhatsApp Business verification process can take some time, so if in the meantime your business is not verified, you can still use the WhatsApp Business App to communicate with your customers, but you will not have the verified badge next to your business name.
Once you get your WhatsApp Business account verified, a green checkmark badge will appear next to your business name. This will mean you might have already completed the WhatsApp Business Verification Process successfully, and will have access to additional features, such as the ability to create automated messages and use WhatsApp Business API for customer service and marketing purposes.
How to Verify Facebook Business Manager Account for WhatsApp Business API
Additionally, once you’ve verified your WhatsApp Business Account, you might want to increase the quality over your account, which will allow you to send messages to thousands of contacts per day, and do not limit your sendings. This is a process you should do through your business Facebook Account.
There are some requirements you must have in order before starting the process of Facebook Business Manager ID verification. To go through it, you should have prepared some things, such as your website and company documents.
In your Website, you should have added the Adress to the footer, the same as your Official Documentation. That way, when they request the website URL, a business Email and your official document with your company’s legal name and current address, they will be able to verify if everything matches accordingly.
With this done, your account will be ready to be verified, so you could proceed to the verification of your Facebook Business Manager account for WhatsApp Business API. Here’s a video on how to verify your Facebook Business Manager Account for WhatsApp Business API: https://www.youtube.com/watch?v=6I5iprduEEw
Once you request the verification process, you could check your verification status at this link: https://business.facebook.com/settings/info
At DoveHero, we help you with the WhatsApp Business Verification Process, and sending automated messages to thousand of contacts for empowering your business sales. If you haven’t check it yet, you can start today with the WhatsApp Automation Software.
How to get the WhatsApp Business API?
When your Facebook Business Manager ID is approved, you can start applying for WhatsApp Business API.
In case your Facebook Business Manager ID appears unverified, you will need to go further. First, access the Security Centre in your Facebook Account, and find the Verification Box. If you don’t find it, please jump to the Verification of your Facebook Business Manager ID Section, where you will find the steps on how to do it.
To get started with the Verification process, select your country and add your company’s details. Click on “My organization isn’t listed”, and then upload the same Company’s Documents you previously used. For a smoother process, choose email Verification for OTP Verification, add your Business E-mail ID and enter the code you might have received to finish the process.
Once your Business Manager ID Manager is Verified, your messaging limit will increase from 50 to 1.000 contacts per day, and this is what makes this process so important for business that want to expand their business sales. At DoveHero, we help companies with their automation efforts, the WhatsApp Automation software will help you boost your engagement with contacts, promotional and service efforts.
How long does it take to get verified to obtain WhatsApp Business API?
The verification process may take some time, so be patient and wait for the confirmation of your account verification. Usually, in a matter of hours or maximum 1-3 days you will be verified. To check the status of your request you can access this link. In the case in which, after the 3 days, your Facebook Business Manager ID is still not verified you can send a support ticket to support@meta.com.
Verification of your Facebook Business Manager ID
It can happen that you don’t have the Verification Box, in that case go to “Account Section”, click on “Apps”, and find the Create New App ID. In the App ID settings, select “Business” as App Type, and enter the Display Name and the Business Email ID. Lastly, select the Account and click on “Create App”. You will be asked for your credentials, so that you could submit it.
After the process of verification of your Facebook Business Manager ID, you will need to enter the “Facebook Developers App Dashboard”. Click on App Preview, and go through the process of “Requesting Advanced Access”. After this, the screen will be refreshed and you will be able to scroll down and review your app settings. Here, you will have to fill in the details of your company, such as the Website URL and your Business Category. To complete your verification process, you will have to access the App Review, find the Requests section, click on the edit button, and submit your verification details.
With this done, you will be able to go through the Verification Process within your Security Centre that has been explained in the section “How to get the WhatsApp Business API?”.
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